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Processing time: We typically process and ship orders within 3-4 business days of receiving the order. However, please note that custom orders may take longer to process.
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Shipping methods: We use a variety of shipping methods to ensure that your order is delivered to you in a timely and cost-effective manner. Our shipping partners include reputed courier services.
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Shipping charges: Shipping charges are calculated based on the weight and destination of your order. We offer free shipping for orders over a certain amount (as mentioned on our website), and we occasionally run promotional offers for free shipping.
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Delivery time: Delivery time may vary depending on the shipping method and the destination of your order. Typically, orders are delivered within 4-6 business days from the date of shipment. However, please note that delivery times may be affected by factors beyond our control, such as weather conditions, transport disruptions, etc.
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Tracking your order: Once your order has been shipped, we will provide you with a tracking number, which you can use to track your order's delivery status.
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Damage during transit: In the unlikely event that your order is damaged during transit, please contact us immediately at contact@aerogo.live. We will work with you to resolve the issue and ensure that you receive a replacement or refund.
